AdviceGenie

support@advicegenie.com.au Sydney, Australia

Frequently Asked Questions (FAQs)

The AdviceGenie was built to empower people like you and me with seamless access to financial advice, leveraging the best of AI technologies. Now, it's at your fingertips, guiding you every step of the way toward financial freedom.

The platform was developed by Cognify Labs, a company specialising in data, AI, and Generative AI (GenAI) solutions. We integrate with any platform for a fraction of a cost.

AdviceGenie is designed specifically for Australian Users, ensuring that all financial advice aligns with local regulations and market conditions. However, as part of our recommendations, the platform may suggest products and opportunities in other markets where relevant to your financial goals.

Our AI model is meticulously trained and tested on financial principles, market data, and regulatory guidelines to deliver highly accurate insights. However, financial markets are constantly evolving, and AI-generated advice should always be reviewed in the context of your personal financial situation.

For more details, please refer to our disclaimer statement.

Yes, The initial service on AdviceGenie is completely free. After that, each subsequent service is just A$120 per use. However, if you decide to sign up with one of our panel advisers, the A$120 fee will be waived for that service.

If you're an adviser interested in joining our panel, please Signup for further details on how to get started.

Yes, we offer an Unlimited Plan for A$500 per month, allowing unlimited to all the services for a period of month.

We accept only bank transfers at the moment, Payid pay@advicegenie.com.au

No, we do not share any of our AI models or user data with OpenAI or any other third party. Your data remains strictly within our platform and is securely stored.

We implement industry-standard security measures, including encryption and secure cloud storage, to safeguard your data.

The AI analyses your inputs, such as financial goals, risk tolerance, and investment preferences, to generate a personalized Statement of Advice (SoA) based on financial best practices and Australian regulations.

Yes, the AI model continuously refines itself to adapt to market changes. However, the platform does not provide advice for day trading or short-term trading strategies. The shortest investment time window for advice provided is between 0 to 3 years, focusing on longer-term financial goals.

Yes, you can modify certain aspects, such as risk tolerance, investment amount, and financial goals, to tailor your SoA further.

Please note that we do not provide refunds for any advice or services rendered on the platform. We encourage you to review our disclaimer for more details regarding the scope and terms of the advice provided.

You can reach out to us via email or by using our contact us form. We will get back to you as soon as possible.